Custom PackagCompany Profile
FAQ
Q1 : Are you a factory or a trade company ?
A : We are factory with 10 years' OEM & ODM experience .
Q2 : Can I have a sample order
A : Yes , we welcome sample order to test and check quality . Mixedsamples are acceptable .
Q3 : What about the lead time ?
A : Sample needs 3-5 days , mass production time needs 1-2 weeks fororder quantity more than
Q4 : What's the lead time for mass order ?
A : 1000 PCS : 5-7 working days . 10000 PCS 15-20 working days
Q5 : Do you have any MOQ limit for radio order ?
A : Low MOQ , Ipc for sample checking is available .
Q6 : How do you ship the goods and how long does ittake to arrive ?
A : We usually ship by DHL , UPS , Fedex or TNT . It usually takes 3-5 daysto arrive . Airline and sea shipping also optional
Q7 : Is it OK to print my logo on product ?
A : Yes . Please inform us formally before our production and confirmthe design firstly based on our sample
Q8 : Which port is the nearest from you ?
A : Ningbo , Shanghai Ports are optional .
Q9 : How to proceed an order for products ?
A : Firstly let us know your requirements or application . Secondly Wequote according to your requirements or our suggestions . Thirdlycustomer confirms the samples and places deposit for formal order .Fourthly We arrange the production
Q10 : Do you offer guarantee for the products ?
A : Yes , we offer 1 year warranty to our products
