Our Advantages

FAQ

Q1: Can these linear lights be linkable?
  A: Yes, they are linkable by accessories.

Q2: Are these lights dimmable?
  A: Yes, dimmable styles available.

Q3:How to proceed an order for light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q4: May I have a sample order first?
  A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q5: How long is the lead time?
  A:Sample needs 3-7 days, mass production time needs 15-20 days for order quantity more than 100pcs

Q6: Do you have any MOQ?
  A: Low moq. 1 piece for it for checking is available. 

Q7: How do you ship the goods and how long does it take?
  A: Artdecolite usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q8: Is it ok to print my logo on the light?
  A:  Yes. Please inform us formally before our production and confirm the design firstly based on our sample.